Privacy policy

I will always keep your data safe and secure. So you’re clued up, here’s why I need it and how I use it.

I know that privacy and security is a major concern. I have set out the following procedures that I use for safeguarding your personal data. Please read this Privacy Policy carefully and be sure to check it occasionally as it could change from time to time. This privacy policy adheres to the guidance set out by The EU General Data Protection Regulation (GDPR).

HOW YOUR DATA WILL BE USED

Your name and contact details

When you purchase items on my website, I ask for data such as your name, e-mail address, postal address, and contact details. I then keep a record of this information so that I can help to deal with any enquiries or problems you may have in the future. I keep a record of any e-mail communication you send me, so that I can track any problems or concerns you’ve had (but hopefully none at all!). If at any time you would like your data erased from my records, you can so do by contacting me using the contact details below.

How I use your personal data

All the data I gather via my website or through communication (email or social media) with you is used to operate and expand the service I offer you, and to develop and tailor my service. I am dedicated to using your personal data only for:

Processing your orders correctly.
Development and expansion of my business, including examination of customers’ shopping behaviours, measurement of advertisements and product style preferences of our customers.
Technical management of my website.
Research.

How I protect your data

I take every precaution to ensure your information is safe. All personal data stored by me is kept in a secure environment and will generally be kept for 3 years. You have the right to request that I delete your data, or stop processing it or collecting it, if this is the case, please email hello@paperpea.co.uk.

I do not store or process your card or payment details myself, they are processed by Paypal and Stripe. Please see their individual privacy policies for more information on this matter.

How you can help me protect your data

Please bear in mind that whenever you willingly divulge personal data online in non-protected situations – for example on message forums, through email, or in chat spaces – that data can be collected and used by others. In short, if you post personal data online that is accessible to the public, you may receive unsolicited communications from other parties in return.

You can further protect your privacy by remembering to close your browser window when you have finished using the computer. This is to ensure that others cannot access your personal data and communications. If you share a computer with someone else or are using a computer in a public place like a library or Internet café. I cannot confirm or warrant the security of any data you communicate to me, and you do so at your own risk. Once I receive your communication, I do my utmost to ensure it's secure on my system.

Information Sharing

I love to share what I've made with my customers and potential clients, therefore if you have placed an order with me, I may use images of completed designs to showcase on my social media channels (Facebook and Instagram) and on my website. By completing a purchase from me, you are consenting to me using these images; I will always ensure that no personal details (such as emails, addresses, home addresses
and phone numbers) are displayed in these pictures.

If you would like me to remove any photographs relating to your purchase, please contact me at hello@paperpea.co.uk and I will remove these immediately.

Third Party Advertising

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google. Google Analytics uses ‘Cookies’ (see below), to help analyse how users use the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there.

Google will use this information to evaluate your use of the website, compiling reports on website activity for website operators and providing other with website and internet related services. Google may also transfer this information to third parties, unless required by law or where such third parties process the information on behalf of Google. Google will not associate your IP address with other data held by Google.

You can refuse the use of cookies by changing the settings on your browser; however, you may not be able to use all features of this website in this case.

Facebook Targeting

I may display interest-based ads to you when you are using Facebook through a tool offered by Facebook called the Custom Audience Tool. This tool allows me to personalise my ads and posts based on your shopping experience with me.

Don't worry, I do not share any of your personal information, including your shopping history, with Facebook.

Further information

If you have questions about your personal data or my privacy policy, please contact me at hello@paperpea.co.uk

To see all the information we have about you, and to correct any inaccuracies, please write to me at: 2 Alder Road, Shifnal, Shropshire TF11 8FG.

COOKIE POLICY

By visiting this website with your browser settings adjusted to allow cookies, you are consenting to me using cookies for the purposes described below in order to provide you with a fully efficient shopping experience.

My cookie policy

I use cookies when you visit my site. There are four main types of cookies – here’s how and why I use them.

Site functionality cookies – these cookies allow you to navigate my site and use my features, such as “Add to Basket”.
Site analytics cookies – these cookies allow me to measure and analyse how my customers use the site, to improve both its functionality and shopping experience.
Customer preference cookies – when you are browsing or shopping on Paper Pea, these cookies will remember your preferences, so I can make your shopping experience as seamless as possible, and more personal to you.

Please note: The data I collect through these cookies is solely for the purpose of improving my website and your browsing experience – it is never used to identify you and I would never share or sell on this data.

So, what is a cookie?

A cookie is a small text file which is downloaded and stored on your computer or mobile device by websites that you visit.

Your browser accesses the cookie file only when you visit the website that produced it. This helps to ease your navigation by automatically logging you in and remembering things like your preferences and what’s in your shopping basket.

The information stored within any given cookie can only be accessed by the website that created it and cookies are limited to communicating only the information that you have disclosed to the site.

Sharing with social networks

If you use the badges that allow you to share products and content with your friends via social networks like Twitter and Facebook, these companies may set a cookie on your computer memory. Find out more about these here:

https://www.facebook.com/about/privacy/

http://www.google.com/intl/en-GB/policies/privacy/

https://help.instagram.com/519522125107875

Changes to this Privacy Policy

I may change this page from time to time, to reflect how I am processing your data.

If I make significant changes, I will make it clear on this page, or by some other means of contact such as email, so that you are able to review the changes before you continue to use Paper Pea.

Last updated: March 2019